Lean Administration –
Goodbye bureaucracy?

IPIC AG – Your partner

… from practice for practice

Lean Administration

In the indirect areas of companies, organisations and public administrations, the issue of open and hidden waste has not yet been tackled to the same extent as in production. Here, labour productivity is usually around 50%. This is due to various factors such as unclear processes, opaque responsibilities, superfluous emails, and ineffective meetings.

Proven production methods cannot be directly applied to administrative processes since qualitative information is processed here, not quantities.

Lean Administration does not just mean tidy desks but, above all, flexible processes with short lead times and defined interfaces. This leads to more reliability, greater adherence to deadlines and a culture of error management. Mistakes are viewed as opportunities for improvement, ensuring optimisation steps are sustained. This results in faster processing at lower costs and error-free results, making quality improvements visible to customers and strengthening customer loyalty.

Our Lean Consultants are familiar with the challenges in administrative processes. They know which methods to use to identify and leverage potential for value creation. A free and non-binding initial consultation is recommended in any case.

Would you like to learn more about Lean Administration?

Your contacts

Claudia Flowerdew Claudia Flowerdew
Coordination Consulting & Training
T: D +49(0)89 42 01 74 71
T: A +43(0)1 348 86 86 10
T: CH +41(0)44 500 23 28
E: office@ipic-ag.com
Bettina Dirks Bettina Dirks
Coordination Consulting & Training
T: D +49(0)89 42 01 74 71
T: A +43(0)1 348 86 86 10
T: CH +41(0)44 500 23 28
E: office@ipic-ag.com

International Process & Industrie Consult SA
a company of REFA Suisse Group

Vic. Ponte Vecchio 3-5
CH - 6600 Muralto
T: +41(0)44 500 23 28
E: office@ipic-ag.com

Kärntner Ring 5-7
A - 1010 Wien
T: +43(0)1 348 86 86 10
E: office@ipic-ag.com

Elsenheimerstraße 61
D - 80687 München
T: +49(0)89 42 01 74 71
E: office@ipic-ag.com

Carrer Ribera 11
ES - 07639 Vallgonera

E: office@ipic-ag.com

Hong Kong
Level 15 & 16 Nexxus Building
41 Connaught Road Central
999077 Hong Kong
T: +852(0)58 08 60 47
E: office@ipic-ag.com